• HVAC Service Technician : Click for more details!

    Job Title: HVAC Maintenance Technician
    Work Hours: Monday-Friday 8AM-4:30PM with 30 minute lunch plus evenings and weekends as workload requires. After hours on call as needed.
    Reports to: Service Manager
    Pay Scale: $25- $45 per hour based on ability, attitude, performance, and experience. Eligible for performance bonuses
    Growth Opportunities: Growth Opportunities: Field Service Manager, Home Solutions Advisor and leadership roles

    Desired Results

    • Convert customers into lifetime clients through excellent customer service and communication
    • Properly and efficiently diagnose HVAC systems and repair and/or maintain to operate at optimum performance and prevent urgent failures.
    • Generate additional revenue by offering solutions to improve the indoor health, safety, efficiency, and comfort.

    Required Qualifications & Essential Functions & Responsibilities

    • Insurable by company insurance carrier
    • Valid driver’s license
    • Willingness to invest time in training seminars and classes.
    • Basic Safety knowledge of tools and surroundings.
    • Safe use of ladders
    • Understand how to use a tape measure
    • Ability to use hand tools
    • Cut & drill holes
    • Ability to fill out a daily timecard accurately
    • Be able to carry 100 pounds
    • Possesses both written and verbal English language skills
    • Enhanced customer service skills and ability to communicate effectively
    • Mechanical aptitude
    • Work from 28’ extension ladder and 12’ step ladder
    • Ability to use an iPad
    • Understand benefits of preventative maintenance
    • Willingness to learn
    • Experience in HVAC service
    • Consistently contribute to company purpose and adhere to company operating principles
    • Comply with ALL SAFETY RULES
    • Acquire and maintain necessary hand tools and testing instruments
    • Knowledge and ability to read wiring diagrams
    • Complete service related forms and record keeping procedures
    • Perform routine preventative maintenance on equipment including completion of maintenance checklists in full
    • Communicate with customers and collect C.O.D. on maintenance and demand service visits as directed
    • Ability to work staggered schedule if required
    • Provide all customers with new / renewal maintenance agreement program information
    • Inform and educate customers about residential planned maintenance agreements
    • Acquire and renew residential planned maintenance agreements
    • Inform and educate customers on additional products or services available through company
    • Inform customer of replacement options when beneficial
    • On call status for emergency service as required
    • Follow instructions from supervisor and/or customer service coordinator and carry out in timely manner
    • Effectively communicate with Customer Service Coordinator to expedite repair of HVAC systems
    • Operate company vehicle and tools safely and steward the company vehicle and tools well
    • Knowledge and ability to layout and install low voltage wiring
    • Effective use of diagnostic and troubleshooting techniques
    • Knowledge of proper interpretations of testing devices
    • Soldering/welding skills

    Physical Demands & Work Environment

    • Working in tight places, in attics and underfloor crawl spaces
    • Ability to lift 100 pounds
    • Ability to work comfortably and safely from a ladder
    • Ability to manipulate objects with fingers
    • Exposed to outdoor environment and extreme temperatures at times
    • Occasional high levels of dust
    • Working on-site at clients homes
    • Long hours

    Resources

    • On the job training occurs continually
    • Occasional certification and training opportunities
    • Transportation from our facility to the jobsite is provided
    • iPad for communication, research and service related forms and record keeping
    • Specialty tools
    • Field Service Manager leadership and knowledge

    Leadership

    • This team member reports directly to the field service manager who will meet with, evaluate and guide for growth
    • Meetings will be as frequent as necessary to effectively meet the desired results
    • Company leadership will continually position team members for success even if that is no longer as an Evans Mechanical employee

    Team Member Benefits

    • Fulfilling the desired results will make the HVAC Service Technician a valued member of the Evans Mechanical team and make them eligible for certain benefits (in addition to their hourly pay)
    • Paid Holidays: 6 paid Holidays after 90 days of employment
    • Insurance: 75% medical, 50% vision and dental, and 100% $25K life as of the 1st of the month after 60 days of employment
    • Paid vacation: 1 week after a year, 2 weeks per year after 2 years, and 3 weeks per year after 5 years
    • Retirement: matching retirement investment plan after 1 year
    • Sick Pay: 3 sick days per year upon start of employment
    • Career growth opportunities in a highly demanded trade

    Performance Indicators

    • Customer reviews, referrals, and requests
    • New equipment leads effectively delivered
    • Additional work generated
    • Accessories sold
    • Total service calls completed
    • Billed hours to total revenue generated

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